Peloton Recalls Original Bikes for Seat Post Issue
Peloton has recalled its original bikes due to a potential safety hazard. The seat post on the recalled bikes can break unexpectedly during use, posing a fall and injury risk.
The recall affects all Peloton original bikes sold between January 2018 and May 2023 in the United States. Peloton is offering a free, replacement seat post to all affected owners.
To request a replacement seat post, owners can visit Peloton’s website or call the company’s customer service line at 866-679-9129.
Peloton is also offering a free safety inspection to all affected owners. The inspection will be conducted by a Peloton-authorized technician.
Peloton is urging owners of affected bikes to stop using the bikes until they have received a replacement seat post. Owners can also choose to have their bike inspected by a Peloton-authorized technician.
Peloton is offering a full refund to any owner who is not satisfied with the replacement seat post or the safety inspection.
The recall is the latest in a series of problems for Peloton. In 2021, the company recalled its Tread and Tread+ treadmills due to safety concerns. The treadmills could unexpectedly accelerate, posing a fall and injury risk.
Peloton has also been facing financial challenges. The company’s stock price has fallen sharply in recent months, and it has announced layoffs.
The recall of the original bikes is a further blow to Peloton. The company is hoping that the recall will help to restore confidence in its products.
Peloton is recalling its original bikes for a potential seat post issue. The company says that the seat post on some bikes can break unexpectedly, posing a fall and injury hazard.
Peloton has received 35 reports of seat posts breaking, including 13 reports of injuries. The injuries included a fractured wrist, lacerations, and bruises.
The recalled bikes were sold between January 2018 and May 2023 in the United States.
Peloton is offering a free, replacement seat post to all affected owners. Owners can request a replacement seat post by visiting the Peloton website or by calling Peloton customer service at 866-679-9129.
Peloton says that owners should stop using their bikes until they receive a replacement seat post.
The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
What to do if you have a recalled Peloton bike:
Stop using the bike immediately.
Contact Peloton to request a free replacement seat post.
Once you have received the replacement seat post, install it yourself or have a qualified technician install it for you.
Do not use the bike until the replacement seat post is installed.
For more information:
Visit the Peloton website: https://www.onepeloton.com/
Call Peloton customer service at 866-679-9129
